This is a family business with excellent customer service. We needed a large piece of glass to re-frame an antique map, we were quoted a very good price on the phone. When we arrived with the frame, the size of the piece required a thicker glass which normally cost considerably more. Without hesitation the owner said it was their mistake and offered to stand by the quoted price. He said the piece would be ready in two days, it was ready the next day, and when I picked it up they had mounted the glass into the frame at no charge. We’ll definitely use them again.
Worcester Glass did an excellent job installing a shower enclosure at my home. All communication was very timely. The price was right and I could not be happier. They are a quality operation.
Our business had a window smashed and they came within hours to measure and give an estimate. Glass was specially ordered and done within a week. Awesome company to deal with. Can’t redommend enough! Thank you for being so prompt.
I brought a broken window to Worcester Glass from an apartment I was renting. Well, they told me it was going to take 4 days to fix it….When I told them I needed it fixed by the next day (we were moving) they accommodated my schedule and had it done the NEXT DAY!!!! The work was great and the staff is friendly. I rarely have a need to go to a glass company, but if I do I’ll always remember the good service I got at Worcester Glass Co. Highly recommend.
We love Worcester Glass. We have them make covers for furniture so we can put our coffee or water onto wood tables without worrying. I make a template out of wrapping paper or brown paper, whatever – cardboard even – of the item I want covered, put it in an envelope and mail it to them. They are ALWAYS so nice to talk to on the phone and they help you load the item into the car if it’s heavy. Thanks for being just, plain nice, Worcester Glass. Even if I lived in New Jersey, I’d come all the way to Worcester Glass just because they get the work done and they are nice.
I cannot say enough about Scott who works there. Friendly, caring. He went above and beyond to replace the glass in my daughter’s Army Commissioning Frame. I would definitely recommend Worcester Glass to anyone. And the kind lady who works there was a pleasure to talk to!
Wonderful company to work with. Very professional, punctual and competitive prices. It was a smooth transaction from beginning to the end. We replaced two panels of glass storefronts in West Boylston. We highly recommend. Thank you for such a wonderful job, Scott!