This is a family business with excellent customer service. We needed a large piece of glass to re-frame an antique map, we were quoted a very good price on the phone. When we arrived with the frame, the size of the piece required a thicker glass which normally cost considerably more. Without hesitation the owner said it was their mistake and offered to stand by the quoted price. He said the piece would be ready in two days, it was ready the next day, and when I picked it up they had mounted the glass into the frame at no charge. We’ll definitely use them again.